Authenticity Uncompromised.
Smartworld Kenya is Kenya’s leading trusted independent phone, tablet, watch, and laptop dealer. Since our inception in 2019, we have made it effortless and enjoyable for Kenyans to access the best mobile technology from global leaders including Apple, Samsung, Google, and OnePlus.
Built on Trust, Customer Focus & Technical Excellence
The story of how Smartworld Kenya has grown into the industry-leading electronics enterprise it is today is guided by our executive leadership and passionate technical team in Nairobi, Kenya.
Smartworld Kenya was founded on the unshakeable premise that customer interests, transparency, and product genuineness must always come first. Whether you are purchasing a sealed flagship smartphone, seeking warranty repair, or trading in your previous device, our team ensures a seamless and transparent experience.
Our Core Pillars
Certified Service Center & Brand Partners
At Smartworld Kenya, our certified in-house technicians deliver fast, reliable solutions for common issues like cracked screens and battery replacements, as well as complex logic board and software repairs. We use premium parts and offer competitive pricing, ensuring your device is fixed correctly on the first attempt.
Book a RepairFind Authorized Brand Service Centers in Nairobi
Apple Service Center
Ensure Services Westlands, Whitefield Place next to Westlands Primary
Samsung Service Center
Samsung Care Centre, JKUAT Building Along Kenyatta Avenue
Oppo Service Center
Ground Floor, Emperor Plaza Building, Koinange Street
0794 773997 (9:00am - 6:00pm)
Vivo Service Center
Cardinal Otunga Annex, 3rd Floor
0800 000041 (Mon-Fri 8:30-17:30, Sat 8:30-12:30)
Smartworld In-Store Helpdesk
Norwich Union: 7th Flr, Room 1, Mama Ngina St.
Repairs Desk: 0729 552222
* Note: Contact information and operating hours may vary by service center. We recommend calling ahead to confirm prior to visiting.
Store Locations
Direct Phone & Email
- Retail Sales: 0729 552222
- Repairs & Diagnostics: 0729 552222
- Corporate Sales: 0729 552222
- Lipa Polepole Financing: 0729 552222
- Official Email: sales@smartworldkenya.com
Hours of Operation
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 7:00 PM
- Sunday: 10:00 AM – 4:30 PM