Refund Policy process begins after we have completed evaluating your returned New product NOT Used or Refurbished items.
Returns accepted if product not as described, buyer pays return shipping fee; or keep the product & agree refund with seller.
From the day you submitted your return request, This quality evaluation process may take up to 14 - 21 days. A refund notification shall be sent via email once the process is finalized Refunds on refurbished items are only accepted for resale or trade-in. Resale or trade in requests take 14 days. If you would prefer to repurchase, a refund voucher shall be processed and this must be indicated when you request for a return when contacting our Customer Service. In the event you would prefer a cash refund, the refund methods available according to payment methods are: