Thanks for stopping by! All you need to know about our delivery times can be found right on this page:
- The delivery time starts from the minute you place your order to the hour one of our delivery associates makes a first attempt to deliver to you.
- For an order with both Smartworld Express and non Smartworld Express items, the delivery time will be that of the non Smartworld Express item.
- Business days are from Monday to Friday, and do not include weekends or public holidays. For example a Smartworld Express order placed on Monday for Nakuru will arrive between 3 to 4 Hours. The same order placed on Friday would arrive in the morning of Saturday.
Pick your item from one the locations below:
Bihi Towers, 4th Floor, RM 2, Nairobi
Kimathi House, 2nd Floor, RM 207/4, Nairobi
Shopping on Smartworld is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on 'buy now', to add this product to your cart,
- Click on 'cart' in the top right corner,
- Register/Login into your account by entering your email and password,
- Enter your shipping/billing information,
- Choose your preferred payment option,
- Click on 'Confirm order' to proceed to the payment portal and complete your order.
Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. For any inquiries contact our Customer Service Call Center at 0718 794 014 or Send us email by clicking Contact Us